Pest control
Restaurant & Café Pest Control in Dubai & Sharjah
MUMTAZ Integrated Services Group provides pest control for restaurants, cafés and other food businesses in Dubai and Sharjah, and across the UAE, from offices in Sharjah, Dubai and Abu Dhabi. The company has operated since 2006 and holds pest control approval from the Sharjah, Dubai and Abu Dhabi municipalities. Commercial work is quoted after a free inspection.
We specialise in pest control for cafés, specialty coffee, bakeries, artisan and chef-led restaurants, Japanese, Italian and other specialty kitchens, casual-dining chains, cloud kitchens and food trucks. The work is done outside trading hours, without closing the kitchen, and it produces the records a Dubai Municipality food safety officer or a HACCP auditor asks to see.
Every kitchen type has its own pest pressure. A sushi counter and a bakery are not the same problem, and a programme written for one does not fit the other. The inspection starts by naming what the kitchen stores, where it stores it, and where the water and the waste go.
Kitchen types and where the pressure comes from
What the inspection looks at first, by kitchen.
Japanese and sushi
Raw fish handling and its drainage, rice storage, dry-goods stores for nori and dried ingredients, and the door seals on cold rooms and under-counter fridges where condensation collects.
Italian
Flour, pasta and grain storage, which is where stored-product insects establish, and the warm oven and dough-proving areas that hold cockroach harbourage behind equipment.
Cafés, specialty coffee and bakeries
Sugar, syrups and pastry draw ants and flies; milk and espresso drainage feeds drain flies; display counters and under-counter voids hold crumbs and harbourage.
Artisan and small-batch kitchens
Open prep, a wide range of dry goods in small quantities, and frequent small deliveries, each of which can carry an insect in and each of which needs a place to be checked.
Casual-dining chains
The same method and the same report format across every outlet, so a regional manager reads one document, not one per contractor per site.
Food trucks and cloud kitchens
Compact space with little separation between prep, storage and waste; refuse and generator areas outside; service hatches and vents that open onto the yard.
How service works in a live kitchen
- 01
Outside trading hours
Visits are scheduled before opening or after close. The Dubai Food Code says insecticides and rodenticides are not applied while food preparation is taking place, and open food is covered; the schedule is built around that.
- 02
No closure
The kitchen does not shut for a routine visit. Gel baits and bait stations do the work in a food environment; blanket spraying of open surfaces is not how a kitchen is treated.
- 03
Discreet
Technicians in uniform, through the back of house, with the equipment in a case. Nothing is left where a guest sees it, and devices are placed and numbered where staff can work around them.
- 04
Documented
Every visit produces a report naming the technician, what was found, what was applied at what concentration, and what the kitchen needs to change. The record is the product as much as the treatment is.
- 05
Two scheduled visits a month
MUMTAZ services every food premises with two scheduled visits per month. Each visit covers inspection, monitoring, treatment where needed, and the records. In Abu Dhabi that is also what ADAFSA Code of Practice No. 29 of 2019 (section 3.3.7) requires of an approved pest control company; in Dubai the Food Code requires the frequency to be recorded; in Sharjah a municipality-approved contract is required.
Inspection-ready documentation
The Dubai Food Code (section 4.4(e), Keeping of Records) lists what a food establishment must hold on pest control. The Codex General Principles of Food Hygiene (CXC 1-1969, section 11.2), the basis of HACCP audits, adds the monitoring and corrective-action records. This is what we produce, and what an inspector or auditor asks to see.
A copy of the contract with the pest control agency
Dubai Food Code 4.4(e)
The name of the pest control technician responsible
Dubai Food Code 4.4(e)
The chemicals used, with the concentrations applied
Dubai Food Code 4.4(e)
The procedures and methods used
Dubai Food Code 4.4(e)
The frequency of application, as recorded in the programme
Dubai Food Code 4.4(e)
Records of inspection and monitoring
Food Code and Codex
A plan of detectors and traps (bait stations, insect light traps), located so they cannot contaminate food
Codex CXC 1-1969, 11.2
Monitoring reports the operator reviews, with corrective action where activity is found
Codex CXC 1-1969, 11.2
A sighting log kept on the premises, actioned at each visit
Codex CXC 1-1969, 11.2
Records of infestation, monitoring and eradication, with the cause identified
Codex CXC 1-1969, 11.2
Sources: Dubai Municipality Food Code 2013, sections 4.3 and 4.4; Codex CXC 1-1969, revised 2020, section 11.2. The code requires the frequency to be recorded; it does not fix a number. Full citations in the research note behind this page.
Food businesses we work for
- Chili's
- Caesars
- The Food District
- Moon Slice
- Origami
- The Bhukkad Cafe
Named with each client’s approval. All clients.
How restaurant & café pest control is actually treated
We are not a spray-and-go company. Every treatment starts with a thorough inspection by a certified, experienced technician, and the treatment that follows is chosen for what the inspection found.
Targeted placement, not blanket spraying.
Our standing preference is the lowest effective chemical load, because these are homes with children and pets.
MOCCAE-approved products, placed where the pest actually is.
The structural and hygiene corrections that stop it returning, named in the report.
We do treat, properly, and with chemicals where the job needs them. Inspection decides what is used and where, not whether anything is used.
A technical service report after every visit, including an IPM assessment.
Teams operate across districts of Dubai, Sharjah and Abu Dhabi. In Ajman, Umm Al Quwain and Ras Al Khaimah we serve clients under UAE-wide contracts rather than routine local work.
After the restaurant & café pest control visit
We find the root cause, not just the visible activity.
Every treatment includes a scheduled follow-up.
If activity returns within the agreed follow-up period, we return at no extra charge.
We tell you plainly when the cause is structural, drainage or HVAC and needs the building’s action.
The follow-up period is agreed with you before the work starts and written on the quotation and on the service report, because it belongs to the pest and the building rather than to a standard number of days. We do not promise a building will stay free of pests; no contractor honestly can.
Questions owners ask
An inspection first, outside trading hours, that looks at the counter voids, the milk and espresso drainage, the sugar and syrup storage and the bin area, and names what is drawing the activity. Then a programme of gel baiting and monitoring devices placed where staff can work around them, and a report after every visit. The inspection is free and the quote follows it.
The Dubai Food Code requires pest control to be carried out by a specialist agency approved by the municipality, using approved chemicals and methods, with product not applied during food preparation, and it requires you to keep records: the contract, the technician’s name, the chemicals and concentrations, the methods, the frequency, and the inspection and monitoring records. MUMTAZ holds Dubai Municipality pest control approval and every visit report carries those items.
MUMTAZ services every food premises, restaurants, cafés, bakeries, cloud kitchens and food trucks, with two scheduled visits per month. Each visit covers inspection, monitoring, treatment where needed, and the records. In Abu Dhabi, ADAFSA Code of Practice No. 29 of 2019 (section 3.3.7) requires an approved pest control company to visit a food business twice per month and keep a log book on the premises. The Dubai Food Code requires the frequency to be recorded in your programme, and Sharjah Municipality requires a municipality-approved pest control contract; we apply the same two visits a month in every emirate, and the interval is written into the contract so the record and the programme agree.
Yes. Routine visits are outside trading hours and use gel baits, bait stations and monitoring devices rather than spraying open surfaces, which is also what the Food Code asks for where preparation continues. A kitchen closes only for a heavy infestation that needs a different treatment, and that is agreed with you before it happens.
The list in section 4.4(e) of the Dubai Food Code: a copy of the pest control contract, the technician’s name, the chemicals used with concentrations, the procedures and methods, the frequency of application, and the records of inspection and monitoring. A HACCP auditor also asks for the device plan, the monitoring reports and the corrective-action records. Our visit reports and device plan are written to that list.
Yes. A food truck is treated as a compact kitchen with an outside: the prep and storage space inside, and the refuse, generator and service-hatch areas outside where activity usually starts. Visits are scheduled around the operating pitch and the truck’s hours.
Quote
Free inspection and quote
Commercial work is quoted after an inspection of the kitchen, outside your trading hours. Commercial pricing is not published.
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