Clean first, then disinfect
Cleaning and disinfection are two steps, in that order. Cleaning physically removes soil and a large share of the microbial load with it. Disinfection then reduces what remains on the cleaned surface. Skipping the first step undermines the second, and it is the single most common failure in this category of work.
Contact time is the other thing that gets skipped. Every disinfectant has a dwell time on the label, the period the surface must stay visibly wet for the claimed reduction to occur. Wiping a surface dry immediately after application means the product never had the time it needed. Our technicians work to the product label rather than to whatever is quickest.
This is also why high-touch points matter more than floor area. Door handles, push plates, light switches, lift buttons, shared keyboards and phones, taps, flush handles, handrails and desk edges are where transmission actually happens. A visit that covers those thoroughly does more than one that fogs a large volume and rushes the details.

